Problems and Returns

   We will do our very best to send you exactly what you want, to the highest quality available.  If there are problems, please let us know, and we will get the correct product to you as our top priority.

    With the many details of the miniatures, and our own human frailty, mistakes are going to happen and some pieces may arrive damaged or missing parts.  We are doing our best to prevent that.

    If something is missing or broken, we will ship you the replacement parts as quickly as we are able.  Our policy is to not issue refunds, as our budget is already very tight.  We will get you the product you ordered, at the highest quality available.

    With that in mind, we ask you to please be sure you want the items you purchase.  If you have questions about the product, please ask us.  We don’t want to sell you something you don’t want.  We want you to be happy with the experience.